| 1) The Sales Process | | Open the Retirement Plus website www.retirement-plus.co.uk |
| | Login by entering User Name and Password |
| | Obtain a KFI and DIP |
| | Complete and print an Application Form |
| | Fill in any missing information and get your client to sign the Application Form and the Customer Verification Form |
| | Post the completed Application Form, Customer Verification Form and valuation cheque together with certified copies of: | | 1) Proof of person | | 2) Proof of address | | 3) Proof of age |
| | Hit the 'Application in Post' button on our website so we know it's on its way – we can track receipt |
| 2) The Offer Process | | We review the Application, complete Credit and Land Registry searches |
| | We obtain a Valuation |
| | We issue an Offer |
| | We instruct our solicitors |
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| | 3) The Completion Process | | Our solicitors send an instruction pack to your client's solicitors |
| | Your client's solicitors discuss the documents and Property Plan with your client |
| | When your client is happy to proceed, the documents are signed and returned to our solicitors, together with buildings insurance details |
| | Our solicitors and your client's solicitors agree a completion date |
| | Our solicitors obtain the funds from us and send them to your client's solicitors the day before completion |
| | Your client receives the amount released from their solicitor |
| | and finally ... | | We send your client a Welcome Pack and advise them that the Property Plan is live |
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